Job Description:
The Customer Service Assistant is responsible for delivering exceptional customer experiences across the sales and operations areas. This involves maintaining a clean and organized store environment, operating retail systems efficiently, and ensuring high standards of service and product quality.
Key Responsibilities:
* Maintaining a clean and hygienic store and forecourt area
* Operating tills and processing transactions accurately
* Assisting with stock control and inventory management
* Providing excellent customer service and resolving queries in a professional manner
Requirements:
* Must be over 18 years old due to the sale of alcohol and cigarettes
* Prior experience in sales or customer-facing roles is beneficial
* Excellent communication and interpersonal skills are essential
* Ability to work effectively as part of a team and on own initiative
Nice to Have Attributes:
* Previous experience in fresh food or deli departments would be advantageous
* Knowledge of food safety and hygiene practices is desirable
* Commitment to delivering high-quality customer experiences in a fast-paced environment