IT Support EngineerLocation:Waterford (onsite - 4 days per week)Contract:3 months with possibility of extensionStart Date:Immediate availability preferred.Role OverviewWe are seeking an experiencedIT Contractorto provide hands-on support across IT projects, technology rollouts, and day-to-day operational needs. This is a great opportunity to work on a broad mix ofbusiness applications, cloud migration, and cyber security initiatives, contributing directly to a wider digital transformation strategy.Key ResponsibilitiesProvide hands-on support for IT project implementations and technology rollouts.Work independently to achieve agreed project targets and goals.Develop and document training materials as required.Assist with cyber security initiatives to ensure compliance with the NIS2 directive.Actively collaborate with the IT Manager, MSP, and wider IT team.Project & System SupportConfigure and set up new systems to support digitisation of business operations.Support line-of-business applications:Container/terminal operating systemsMarine/shipping management systemsCargo management systemsAssist with cloud migration projects (Datto → SharePoint).Support IT MSP with MS Intune and Modern Workplace setup.Cyber SecurityDeliver cyber awareness training under the guidance of the IT Manager.Support ongoing cyber security compliance and activities.General IT SupportProvide troubleshooting and support for IT systems and equipment, including:MS365 user setupWindows 11 upgrades/replacementsNetwork/data link troubleshootingPrinter and hardware supportLiaise with MSP and escalate issues as required.Candidate Profile5+ years' experience in IT support, systems administration, or IT project delivery.Strong knowledge of Microsoft technologies (MS365, Intune, SharePoint, Windows 11).Experience supporting business applications and liaising with MSPs.Hands-on troubleshooting ability across hardware, software, and networks.Awareness of cyber security principles; prior NIS2 exposure desirable but not essential.Proactive, self-motivated, and able to manage tasks independently.