Job Overview
This role involves providing exceptional customer service to clients across Europe, necessitating fluency in both Dutch and French.
Key responsibilities include:
* Order processing and management
* Customer communication and account maintenance
* Investigation and resolution of order processing issues
* Collaboration with cross-functional teams
This is a hybrid position based in Galway, Ireland, requiring a professional demeanor, excellent communication skills, and the ability to work independently and as part of a team.
Benefits
* A supportive and dynamic work environment
* Ongoing training and development opportunities
* A competitive salary and benefits package
About the Role
* Foster strong relationships with customers through timely and effective communication
* Process and manage orders efficiently, minimizing errors and delays
* Investigate and resolve customer complaints in a fair and timely manner