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Call centre agents

Crl Recruitment
Call centre agent
Posted: 23 November
Offer description

We are actively recruiting for *Call Centre Agents* for a company based in *South Dublin.**This is an entry level role so - No experience required.**You just need a positive attitude, have completed your Leaving Certificate and be looking to develop a strong career within Insurance industry. *Working within an Irish-owned Insurance Company, you will receive full training, and all assistance necessary to achieve your Insurance qualifications, setting you on your way to a very successful career.These are *full-time, permanent *positions with excellent career progression opportunities, ideal for candidates who are ambitious and driven to succeed.*Responsibilities:** Answering high volume inbound calls – dealing with customer questions, and renewals enquiries* Making outbound calls – returning calls to customers quickly and efficiently* Updating customer details and queries accurately on the internal database* Evaluate customer's requirements and provide suitable cover solutions* Develop good negotiation and sales skills – Training will be provided but you must have a can-do attitude and be driven to succeed*Suitable candidates must have the following to qualify for the:** 6 months to 1 year of Sales/Customer service experience – coming from hospitality, retail, call centre, or office background* Excellent customer service, sales, and communication skills* Must have successfully passed Leaving Certificate* MUST live local or in Dublin South area* Willing to learn and develop your career in the insurance industry* Have a friendly attitude and the ability to work in a team, and on your own initiative*What We Offer:** Starting salary of €26,500 will increase regularly based on performance and completion of insurance exams* Excellent training provided and cover cost of completing insurance qualificationsJob Types: Full-time, PermanentPay: From €26,500.00 per yearAdditional pay:* Performance bonusBenefits:* On-site parking* Sick paySchedule:* Monday to FridayEducation:* Leaving Certificate (required)Experience:* Customer service: 1 year (preferred)Location:* South Dublin, CO. Dublin (preferred)Work Location: In personReference ID: INDC

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