**Job Overview**
As a senior executive, you will be responsible for overseeing the day-to-day operations of our organisation.
This role entails leading a diverse portfolio of critical functions, including field service management, customer contact centres, warehouse operations, and project installations. You will ensure seamless coordination and operational excellence across departments.
You will manage a team of service managers, in-field engineers, call centre staff, and warehouse personnel, fostering collaboration and accountability throughout the organisation. Your focus will be on enhancing service delivery, driving customer satisfaction, and implementing efficient inventory and product delivery strategies.
Additionally, you will lead the successful delivery of complex project installations, coordinating resources, managing timelines, and ensuring projects are completed to the highest standards.
Working closely with senior leadership, you will shape and manage operational processes, monitor key performance indicators, and implement cost-effective strategies that maintain quality and service excellence. You will also ensure compliance through regular audits, reporting, and risk assessments.
**Key Requirements**
* Strategic and hands-on leadership experience
* Strong business acumen and analytical skills
* Excellent communication and interpersonal skills
**Benefits**
As a member of our team, you can expect a dynamic and fast-paced work environment, opportunities for growth and development, and a competitive compensation package.
**What We Offer**
We provide a supportive and collaborative work environment, where employees can thrive and make a meaningful contribution to our organisation's success.