Customer Service / Telephonist / Admin Representative
Location: Dublin 7
Salary: €30,000 per year (starting salary)
Hours: Monday to Friday, 9:00am – 6:00pm
Job Type: Full-time, office-based
Pony Express is a growing courier and logistics company, and we are looking for a Customer Service / Telephonist / Admin Representative to join our busy Dublin 7 office.
This role is ideal for someone starting their career as well as those with previous office or customer service experience. While experience is preferred, it is not essential, as full training will be provided. The most important requirement is excellent verbal and written communication skills.
Key responsibilities:
* Answering incoming calls and emails from clients
* Booking deliveries, collections, and clinical waste services
* Taking accurate booking details and responding to customer queries
* Liaising with controllers and drivers regarding daily operations
* Assisting with paperwork, filing, and proof of delivery requests
What we are looking for:
* Strong communication and customer service skills
* Professional telephone manner
* Good computer and keyboard skills
* Ability to multitask and work well in a busy environment
* Strong attention to detail
What we offer:
* Starting salary of €30,000 per year
* Full training provided
* Genuine opportunities to progress within a rapidly growing company
* Bike to Work Scheme
Location and requirements:
* Dublin 7 (D07 K192)
* Ability to commute or relocate before starting
* Work authorisation in Ireland
To apply, please send your CV to:
Job Type: Full-time
Pay: €30,000.00 per year
Benefits:
* Bike to work scheme
Ability to commute/relocate:
* Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)
Experience:
* Office: 1 year (preferred)
Work authorisation:
* Ireland (preferred)
Work Location: In person