Meet the TeamCisco Global Demo Engineering (GDE) team's primary directive is to help our sellers and partners accelerate their sales by providing Customers, Partners and Cisco Employees with a way to Experience Cisco Solutions. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. Global Demo Engineering leverages Cisco dCloud as the primary engine to provide a breadth of experiences ranging from large Cisco Events to a fully customized Managed POV customer engagement. From scripted, repeatable demos to fully customizable labs with complete administrative access, our Cloud platform provides content and access to field and channel partners on any network (internal & external), any device and in any location. Check out our cloud platform at (1) Your ImpactThe dCloud Platform team are looking for a versatile DevOps/Cloud Engineer to design, manage and support our application environments running in AWS, as well as build/support and enhance various toolsets used in our public cloud and on-prem environments. You will focus on innovating, automating and developing robust solutions for infrastructure creation and continuous application delivery.You Will Be Responsible ForThe design, build and management of application environments in AWS using a variety of cloud services such as EKS, VPC, Cloudfront, S3, RDS, Route-53 etcProviding technical direction in the design and implementation of an observability/monitoring stack for cloud native applications and infrastructure servicesManagement, support and evolution of existing CI/CD processes leveraging tools such as ArgoCD, Jenkins, Github Actions, Terraform, Ansible etc in accordance with GitOps and IaC best practicesWorking with Operations to monitor and troubleshoot issues arising in AWS environmentsProviding leadership in adopting and implementing solutions to ensure security best practises are maintained throughout the SDLC and to maintain ongoing compliance with Cisco Infosec requirementsMinimum QualificationsSystems and solutions architecture experience with the design and creation of application environments running in a public cloudExperience supporting mission critical global services and knowledge of monitoring/alerting/observability systems (Grafana, Prometheus, DataDog, Splunk, OpenTelemetry etc)Demonstrated expertise and hands-on working knowledge of open source automation tools such as Ansible, Terraform, Packer, Git etcDeep proficiency with container and orchestration technologies such as Docker and Kubernetes5+ years of work experience as a Systems Reliability Engineer, DevOps Engineer, Cloud/Software Engineer or Platform Engineer with expertise creating infrastructure automationPreferred QualificationsExperience with Python, Golang or other languages commonly used in the systems automation worldExperience or knowledge of Test Automation frameworks/methodologies (desirable)Proficiency with troubleshooting systems and applications throughout the entire stackA solid working knowledge of Linux (Redhat, Ubuntu etc)Excellent written and verbal communication skills: Should be able to create detailed technical documentation on all projects/processes being rolled out. Should also be able to providing technical trainings on projects/processes being implementedWhy Cisco?At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.We are Cisco, and our power starts with you.