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Culligan Consumer Products Ireland Ltd, a leader in the water treatment and hygiene industry, is looking for a motivated and customer-focused Customer Service Representative to join our dynamic team. In this vital role, you will interact with a diverse clientele from various sectors, providing exceptional customer service and support related to our range of water solutions.
Your primary responsibilities will include addressing customer inquiries, resolving issues, processing orders, and ensuring customer satisfaction. You will be the frontline ambassador of our brand, playing a crucial role in maintaining and enhancing our company's reputation for quality and excellence.
If you are passionate about helping customers and possess excellent communication skills, we would love to meet you!
Requirements
* Proven experience in customer service or a related field
* Strong verbal and written communication skills
* Excellent problem-solving abilities and a proactive approach to customer care
* Ability to handle multiple tasks and work in a fast-paced environment
* Familiarity with CRM systems is a plus
* Strong organizational and time management skills
* Book in Installation & Services and routing vans
* Team player with a positive attitude
Benefits
* Monday - Friday, No weekends / bank holidays
* On Site Parking
* Canteen Facilities
* Bike to Work Scheme
* Employee Assistant Program
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
IT Services and IT Consulting
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