Senior Reference Data Associate (German or Japanese Speaking)
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The primary purpose of the Senior Reference Data Associate is to research, analyze, interpret, transform, and present reference data for fixed income securities as well as reference data pertaining to issuers that bring fixed income debt to market.
The focus of this position is to perform this work with documents in German and English.
The Senior Reference Data Associate must successfully complete a three-month training program that centers on building enough subject matter expertise and the utilization of the database(s) of record such that the incumbent can independently analyze legal and financial documents associated with securities containing less complex fixed income structures.
During training, the incumbent must master all of the subject matter and will be required to pass a series of quizzes and tests as well as achieve the accuracy and timeliness metrics that were established for trainees.
A successful candidate will provide customer support in conjunction with the DSG team for users of ICE products by resolving inquiries in a timely manner and conducting additional analysis.
Responsibilities
Analyze, interpret, collate and transform reference data provided in a variety of legal and financial documents, third‑party reports and vendor information while ensuring that the reference data provided in ICE's products and services is accurate, comprehensive and delivered in a timely manner.
Make sound, subjective decisions when interpreting legal and financial information by utilizing subject matter expertise to infer, deduce and ultimately draw the right conclusions.
Provide customer support for users of ICE products by resolving inquiries in a timely manner.
Craft external‑facing responses for clients that contain a meaningful, well‑thought‑out answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and, where appropriate, the methodology used to determine the solution.
Procure required documents and/or trusted content by conducting creative internet searches and by conducting direct outreach to issuers, underwriters, fiduciary agents and bond counsel.
Apply problem‑solving skills to identify innovative workflow efficiencies and process improvements resulting in increased accuracy levels, time to market and productivity.
Help identify trends and causation of inaccurate and/or incomplete data.
Participate in ad hoc projects to optimise processes and/or improve the quality of the data set.
Create charts, graphs and presentations for leadership teams.
Use Excel functions to organise, analyse and create reference data.
Knowledge and Experience
Fluent in English and German – Minimum B2 level (upper intermediate).
Knowledge of Slavic languages (Czech/Slovakian/Polish) is an advantage.
BA/BS in Finance, Economics, or equivalent practical experience.
Demonstrated, relevant work experience directly working in fixed‑income reference data operations or customer service.
Ability to work in a fast‑paced, high‑pressured, fluid environment.
Ability to distil large amounts of information into specific takeaways.
Excellent attention to detail and a high degree of demonstrated decision‑making and problem‑solving skills.
Excellent written and oral communication skills with proven ability to craft client‑ready correspondences.
Eagerness to learn and collaborate with others.
Strong Excel skills required.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Information Technology
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