The Role
This is a full-time position, averaging 45 hours per week across 5 days, including weekends and public holidays.
As Operations Manager, you will:
Take responsibility for the smooth running of a medium sized property with a popular Food & Beverage offering.
Partner with the Hotel Director on setting annual budgets, sales targets, and business strategies.
Work with department heads to ensure consistent delivery of high service standards and compliance with company procedures.
Lead and motivate a large team during peak shifts with a hands-on, visible management style.
Drive revenue initiatives in collaboration with sales and marketing teams.
Oversee compliance with Health & Safety, HACCP, and operational standards.
Chair key management meetings, including Sales, F&B, and Department Head meetings.
Ensure guests receive a memorable, first-class hospitality experience at every stage of their stay.
About You
To succeed in this role, you will need:
2–3 years’ experience as an Operations Manager within a busy 3* or 4* hotel.
Strong knowledge of all hotel departments, especially food & beverage, events, and sales.
Proven leadership ability with a track record of achieving operational and financial goals.
Experience in training and developing both staff and department managers.
Solid understanding of hotel financials and reporting.
Familiarity with hotel front office systems and HACCP management.
Excellent communication, organisational, and interpersonal skills.
Fluency in English, both written and spoken.
Complimentary staff meals on duty
Free parking
Ongoing professional development and training opportunities
Staff recognition and reward initiatives
Pension scheme and health insurance support (reduced rates)
Employee assistance & wellness programme
Apply today or for more information call Sarah Strachan (Head of Hospitality) on 045 898 037
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