Accounting and Customer Service Professional
This role is ideal for someone who enjoys working with numbers and has excellent communication skills.
About the Job:
The successful candidate will be responsible for managing a portfolio of customer accounts, building strong relationships to support effective debt collection, and ensuring compliance with all company policies, procedures, and health & safety regulations.
Responsibilities:
* Manage a portfolio of customer accounts, building strong relationships to support effective debt collection.
* Ensure compliance with all company policies, procedures, and health & safety regulations.
* Perform ad hoc administrative tasks and generate reports as required by the finance team.
* Conduct proactive follow-ups with customers via phone and email to secure timely payments.
* Upload invoices and supporting documentation to customer-specific online portals.
What We Offer:
* Competitive salary.
* 22 days annual leave.
* Medical refund scheme.
* Enhanced statutory sick pay.
* 1.5% employer matched Pension scheme.
* Enhanced Maternity and Paternity benefits.
* Access to Hubex benefits and discounts platform.
* Life Assurance x2 basic salary.
* Employee Assistance Programme.
* Opportunities for career advancement and professional development.
* Voluntary flu vaccination voucher.
* Bike to Work Scheme.