Transport Operations Manager: Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Sam Hire, Cork Builders Providers, Panelling Centre, Davies & Telfords.Principle Objective: The principle objective of the Transport Operations Manager is to give support and specialist knowledge and management across all brands within the transport arena. Engaging transport colleagues for use of systems such as telematics to challenge requirement or replacement.Knowledge & ExperienceFleet Management experience essentialExperience of system integration and acquisition formalitiesExperience in managing a transport function across a branch networkHaving technical knowledge and the know how to solve operational issues around transport legislation, and engineered solutions to such issues as load handling and safe operation.Management of fleet administration/contractual processes and maintenance support of SLA's, agreements and associated costsManagement of 3rd party transport provider relationships and all replacement fleet entry and exit processes and schedules to meet operational requirements and time scales.Experience with managing the day to day legislative guidelines.Knowledge around strategic project planning for any legislation change or improvements.Ability to implement and track projects accurately through to completionKey ResponsibilitiesManage the day to day leadership of the transport function across the branch networkProvide exceptional service to our customers, first time every timeDrive out all operational inefficiencies and barriers that keep the function operating effectively, stream lining processes and implementing procedures as requiredResponsible for the management of compliance of the current legislation and implementation of future legislative changesStrategic fleet programme management, establishing fleet providers replacement and agreeing design and specification with the business and cross department engagement such as H&SRegular auditing of systems and processes to ensure procedures are being followedCost control and high level sign off for relevant fleet activitiesCreation of monthly reports to line managementImplement Best practice around Branch Transport operationsDevelop and implement a training programme for all transport managers across the groupDesign a strategy for synergising the services of third-party transport providers to ensure transport is delivered at the lowest possible costAuditing of third-party providers to ensure all drivers are delivering high standards of customer service and vehicle fleet is maintained to a high standard which positively promotes our brandsSupport the roll out of EPOD system as well as the introduction of vehicle tracking and route optimisationEssential CompetenciesAbility to prioritise workloadStrong attention to operational detailDemonstrate self-organisation and leadership skillsEffective team working and networking skillsCommercial awareness and numeracy skillsExcellent interpersonal and customer-facing skillsStrong sales skills and negotiation skillsThe flexibility and willingness to learnTarget driven with the ability to think strategicallyExcellent organisation skills and attention to detailExcellent communication skills, both oral and writtenNegotiation and analytical skillsA positive attitudeIT literacy and the ability to handle analytical dataAbility to interface with several department and brandsAbility to work individually and as part of a teamPassionate about delivering a good serviceExperience in streamlining administrative processesKey RelationshipsHead of OperationsTransport ManagersBranch ManagersRegional DirectorsHead Office Team
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