Travel Agency Manager Position
We are seeking a seasoned Travel Agency Manager to oversee the daily operations of our East Cork branch.
The successful candidate will be responsible for ensuring excellent customer service, achieving sales targets, and managing a small team of agents.
This is an excellent opportunity for a motivated and experienced professional to take on a leadership role in a dynamic travel agency environment.
Job Responsibilities
* Oversight of day-to-day operations of the East Cork branch.
* Ensuring exceptional customer service and satisfaction.
* Managing a small team of agents to achieve sales targets.
* Developing and implementing sales strategies to meet and exceed targets.
* Supervising, training, and motivating staff to deliver exceptional customer service.
* Handling complex customer enquiries and resolving issues promptly.
* Ensuring adherence to industry regulations and company policies.
Required Skills and Qualifications
To succeed in this role, you will need:
* Customer-focused mindset with ability to work towards office sales targets.
* Strong leadership, communication, and organisational skills.
* Proficiency in travel booking systems.
* Previous experience in a managerial role within the travel industry.
What You'll Need to Succeed
The successful candidate will be able to:
* Demonstrate strong leadership and motivational skills to drive team performance.
* Showcase excellent communication and organisational abilities to ensure seamless day-to-day operations.
* Display a customer-centric approach to deliver exceptional service and satisfaction.
* Meet and exceed sales targets through effective strategy development and implementation.
Additional Notes
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.
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