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Senior receptionist

Dublin
Dalata Hotel Group Plc
Receptionist
Posted: 17 August
Offer description

Senior Receptionist
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities.
If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata owned hotels
30% off the Friends & Family rate
Extra AL day for every year worked (5 extra days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
SAYE (Save As You Earn Scheme)
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy- support your career journey
Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
What You Will Do:
Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay from all department personnel.
Assist in achieving goals about mystery audits, customer comment index, quality evaluations and hotel standards.
Assist in efficiently and effectively controlling front office departmental operations.
Work with the management team to ensure strong morale amongst the team at all times.
What You Will Need:
6 - 12 months of experience in a similar role.
Excellent organisational skills and the ability to oversee & delegate work to others.
A warm, friendly and approachable personality when dealing with fellow staff and guests.
The ability to work on their initiative, as well as being capable of working as part of a team.
About
U
s
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate.
We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.
Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.
We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer.
We actively encourage people from all backgrounds and all abilities to apply to be part of our team.
However, we understand everyone's needs are different; therefore if you require any accommodations with this application process, please contact ******
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