We are currently seeking an experienced Waiter/Waitress to join our friendly and professional Food and Beverage Team. You must be flexible with hours and available to work mid-week daytime and evenings.
Requirements:
* Previous experience working in a high-class restaurant or 4-star hotel is essential.
* A high level of customer service is essential.
* Fluent English
As a Food and Beverage Associate, you will be required to work in any of our F&B outlets and deliver an excellent customer service. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Have the ability to work in all areas of Food and Beverage including Bar, Restaurant, Bistro, and Conference & Events including our wedding functions.
* Welcome all guests in a polite and friendly manner.
* Take and deliver customer orders and requests consistently demonstrating high levels of customer service.
* Prepare and set up tables in any area of the operation assigned on a working day including service areas for events and or meeting rooms.
* Follow cash handling procedures.
* Manage guest queries in a timely and efficient manner.
* Up-sell with latest departmental incentives.
* Ensure cleanliness of work areas.
* Comply with hotel security, fire regulations and all health and safety legislation.
* Assist other departments wherever necessary and maintain good working relationships.