Front Desk Associate
We are seeking a skilled Front Desk Associate to join our team in Dublin. As the first point of contact for guests, this role requires excellent communication skills and the ability to multitask.
* This is an exciting opportunity to work in a 4-star hotel environment and gain valuable experience in customer service.
The ideal candidate will have at least one year of experience in a similar role, preferably in a hotel setting. Strong interpersonal skills, professional appearance, and proficiency in property management systems are essential requirements.
The successful candidate will serve as the main liaison between guests and the hotel team, providing exceptional customer service and ensuring a seamless stay for all guests.
Key responsibilities include:
1. Welcoming and checking-in guests in a friendly and efficient manner.
2. Managing room assignments, handling guest queries, and resolving any issues that may arise.
3. Maintaining accurate records and reporting any discrepancies or concerns to the relevant teams.
As a Front Desk Associate, you will be part of a dynamic team working together to deliver exceptional service and exceed guest expectations. If you possess excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Competitive rates and additional benefits are offered.