We here at Comer Group Ireland are looking for an enthusiastic well organised Administrator/Co Ordinator to join our dynamic & growing team
Duties and Responsibilities of this role include the following:
* Acting as the first point of contact for all incoming calls to the residential department.
* Deal with tenant queries, complaints, letting enquiries etc.
* Log maintenance issues on the company's software for our maintenance team to address.
* Ensuring new tenants are correctly entered into the system with respect to their lease dates.
* Liaising with tenants & third-party contractors and outside service providers.
* Taking incoming residential tenants calls and passing on the information to the appropriate person internally.
* Advise the Property Managers of any accidents, incidents or matters likely to result in an insurance claim.
* Updating property schedules for quarterly reports.
* Keeping up to date on current legislation and how it impacts landlords and tenants.
* Resolving customer account queries.
* Any department tasks required by your team leader.
* Ensure the company code of conduct and team handbook are adhered to.
* Ensure all standard policies and procedures are adhered to in relation to all internal and external business dealings.
* Assisting the team with mail drops to sites in relation to maintenance and other issues.
* Registering/renewing tenancies with the RTB.
* General administration support to the Property Managers.
The ideal candidate for this role will possess the following skills:
* Strong interpersonal and communication skills are essential to succeed in this role as it will involve interaction with various key internal and external stakeholders.
* Ability to demonstrate excellent attention to detail, logical decision making and have a hands-on approach.
* A person with the confidence to develop and implement initiatives, problem solve, and deliver effective solutions.
* Strong interpersonal and communication skills (written and verbal).
* Pro-active, self-starting ability to work on own initiative and within a team environment.
* Proven track record of organisational skills and attention to detail.
* A dynamic approach to achieving continuous improvement.
* Excellent problem solving and time management skills.
* Proficiency in MS Excel, Word, and Outlook.
* Previous experience working in property is beneficial but not a requirement.
Benefits of the Role:
* Negotiable Salary.
* Free onsite parking.
* Reduced overnight stays at Comer Group Hotels managed properties.
* Discounted rates at Comer Group Hotels managed leisure and spa facilities.
* Access to a driving range & golf course.
* Discounted meals at the bar & restaurant on site.