Role Purpose
We are looking for an FX Dealer to join our team in Dublin.
The role will assist MTL in Dublin by managing corporate & SME clients and facilitate access to our services and FX product offering.
In this role you will focus on developing a high quality relationship management of our existing customer base.
Responsibilities
Sourcing quality new leads and building a portfolio of clients
Source leads to corporate organisations that deal in international payments
Identify and contact key decision makers
Present Moneycorp's strong proposition to prospects
Manage the client on-boarding process from start to finish
Build a meaningful portfolio of clients
Relationship Management
Professionally manage all aspects of our relationships with our clients including information flows, deal execution, payment administration and all queries that clients may have from time to time
Support Growth of Team Capabilities
Help with upskilling the Dealing Desk
Identify opportunities within existing client book
Support new business growth by using experience and knowledge
Demonstrate best practice to promote high standards and effective ways of working
Work with team members to support consistent high team performance
Compliance
Ensure accurate data input on both dealing and D365 systems
Escalating client complaints in accordance with company guidelines
Maintain records of all client contact including telephone calls, inbound or outbound written contact
Ensure Company procedures and high standards are always followed.
With particular focus upon KYC procedures and accurate maintenance of all CRM records, particularly client follow up calls
Be aware of Anti-Money Laundering procedures and report any suspicious transactions.
Qualifications
Experience in financial services, treasury environment or FX dealing experience
Demonstrable experience of working towards financial targets
Relationship building with people at varying levels of seniority
Working within a multichannel environment (e.g. telephone, email, face to face)
Comfortable managing multiple priorities in a changing environment
Good organisational skills including prioritisation
Able to communicate clearly and effectively with a range of stakeholders
Proficient in CRM, EXCEL & Word
Influencing, persuading and negotiating skills
Commercial acumen
Education / Qualifications
A relevant 3rd level qualification is a preference
Languages
English
Benefits
This role offers a competitive salary (commensurate with experience), discretionary bonus, 25 days holiday, pension and health contributions, life assurance and bike to work scheme.
Location and Contract Type
This is a full-time, permanent position.
This role is office based in dealing room in our Dublin office.
Equal Opportunity
We're committed to creating a workplace where every individual feels valued, respected, and included.
As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks.
Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress.
By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.
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