About us, located within a renowned village, is an adult-only destination offering a serene and luxurious retreat.
We feature 14 individual treatment rooms, a Hammam Massage Room, Wet and Dry Flotation Rooms, a Serail Mud Chamber, an Aroma Steam Room, Sauna, Jacuzzi, an indoor-to-outdoor swimming pool, and an outdoor hot tub by a brook, dedicated to providing an unparalleled relaxation experience.
Our ideal candidate will be a strong leader with managerial experience in a hospitality environment. They will have excellent customer service skills and be able to motivate and develop their team members.
Key Responsibilities:
* Oversee the daily operations, ensuring exceptional guest experiences.
* Maximise bookings and drive sales in collaboration with our Sales and Marketing team.
* Lead, motivate, and develop our spa team, fostering a positive and professional work environment.
* Provide training and ongoing development to ensure the highest standards of service.
* Work closely with our Financial Controller to manage revenue and control costs effectively.
* Maintain and uphold our reputation for excellence, ensuring compliance with health and safety standards.
Key Requirements:
* Proven managerial experience.
* Customer-focused with a passion for delivering outstanding service.
* A natural leader with strong communication and team-building skills.
* Target-driven with a proactive approach to achieving business goals.
* Experience with operations, including sales, marketing, and financial management.
Benefits:
* A dynamic and passionate management team.
* Full in-house training on all treatments and unique skincare products.
* An opportunity to work in a prestigious spa within a stunning natural setting.
* A supportive work environment focused on growth and excellence.
We offer a competitive package that includes: