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R0165494 Canvas Point Campus Dublin, Ireland
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Overview
Greystar is looking for dedicated and hardworking individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
Job Responsibilities
Job Description Summary
The Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease.
Key Role Responsibilities:
* Works as part of a team, supporting and respecting other team members to deliver exceptional resident living
* Responds to all incoming sales enquiries in a timely manner in line with set targets
* Initiates proactive outbound contact to convert lead generation and existing database contacts as above
* Actively understands, updates and improves knowledge of community, amenities, units and local area features
* Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required
* Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
* Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers
* Supports all communities including cross selling based upon potential resident requirements
* Follows up on receipt of required documentation, contract returns and processes payments
* Manages cancellations in line with targets, and can negotiate a compromise where required
* Undertakes marketing activities to promote the property and monitors competitor activity
* Supports on site activity such as property tours, events and renewals as required
* Periodically lead morning huddles with the broader Sales team
* Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms
* Triage non-sales enquiries and ensure they are managed in a professional manner
Organisational Responsibilities
* Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
* Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
* Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
* Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.
About You
* Excellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment.
* The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets
* Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail
* Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.
* A team player who is evidently approachable and welcoming
* Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.
* Proficient at using online and web tools/resources for gathering and presenting research and information
* Fluent English verbal and written communication skills
* Additional language skills are desirable
Benefits
Healthcare: Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance plan options.
Retirement Planning: Competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes.
Paid Time Off: Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays (varies by country).
Paid Parental Leave: Maternal and paternal paid leave is available for the birth or adoption of a child.
Professional Development: Ongoing support for career advancement opportunities in addition to corporate training programs.
Employee Assistance Program: Experienced counselors are available 24/7 for confidential assistance at no cost to you.
Note: Outlined benefits may vary by international region.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Sales and Business Development
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