AboutMedserv
Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on‑going client satisfaction by combining our innovative technology solutions with highly skilled teams.
This position is initially a 12 month FTC
Role Overview
Due to internal growth at Medserv, we are actively looking for a Patient Administrator to join our Remote Practice Management team based in our Athlone Office. You will be working closely with a Medical Secretary ensuring you are meeting and exceeding client expectations. On a daily basis you will be managing a high volume of calls (circa 50 100 communications) from patients, secretaries and other medical professionals.
Duties & Responsibilitiesið
* Managingcallsfrompatients,secretaries,andothermedicalprofessionals
* ResolvingCustomerQueries
* ProcessingPayments
* Issuingcorrespondencetopatients
* Scanning&FilingSensitiveDocuments
* Assistingwithaspectsofclinicmanagement
* Managinginternalandexternalemailqueries
* Workingaspartofateam
* Dealingwithad-hocdutiesastheyarise
Plattform not found.
Requirements and Skills
* Strongcommunication设andcustomerserviceskills
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