Do you care about the customer? Would you consider yourself numercial?
This is a great opportunity for somebody who's enthusiastic about working in an environment where curiosity is rewarded and people are empowered to make choices. You will have a passion for learning and a head for numbers. You'll be tasked with a range or responsibilities aligned to offering a first-class experience for our customers. You will also have the opportunity to progress within the department or cross functionally.
Do you have enthusiasm to learn?
What You'll Do
Problem Solving
No two days are the same. From making choices on a customer query where there is no right or wrong answer, to collaborating with other departments to ensure PPB deliver a best in class customer experience for a major sporting event, you will be given the opportunity to put your problem-solving skills to good use every day in this role.
Data analysis approach
As an In Play Football Trader you'll need to monitor bets being placed on a range of Football markets and adjust the odds offered based on this action and other information available to you.
Our in-house models and data feeds mean that the odds offered during matches are calculated automatically. Our Traders add value by detecting when these odds need to be nudged in one direction through interpreting patterns in customer activity and data. Strong attention to detail and an inquisitive mind are a must.
Customer obsessed
Our aim is to delight our customers with our sports betting proposition. We need our Traders to be customer obsessed to achieve this. You'll need to put yourself in the shoes of the customer to ensure that the journey they experience when using our products is seamless from start to finish.#
Competitor Awareness
We need our Traders to constantly monitor the pricing strategies and product offering of existing and upcoming competitors to ensure we can react quickly to changing market dynamics. Immersing yourself in the competitive landscape and surfacing insights that guide change will be part of this role.
How You'll Do It
* We don't expect you to know the ins-and-outs of sports or betting just to be enthusiastic and have a passion for your role.
* Strong numerical skills
* Good all-round knowledge of football
* Ability to prioritise and organise effectively in a dynamic fast paced environment
About Flutter UK&I
Flutter's UK & Ireland Division operates three of the leading and most trusted brands in the market, with an online portfolio of Sky Betting and Gaming, Betfair and Paddy Power – which also includes more than 620 Paddy Power betting shops spread throughout the UK & Ireland. Together its brands provide mass-market gambling for more customers than any other in the UK & Ireland, with a philosophy of Safer Gambling that strives to ensure customers are protected and entertained.
What We'll Offer You
* Flexible ways of working – Hybrid work arrangement that supports your wellbeing & lifestyle.
* £1,000 learning fund
* Twice-yearly bonus (with part of it guaranteed)
* Pension contribution scheme
* Private healthcare
* Competitive family policies and benefits
* Invest via the Company Sharesave Scheme
* 16 hours paid volunteering time per year.
* Unlimited holiday
Flutter UK & Ireland is working to be an inclusive employer we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know, and we'll see how we can accommodate them