Career Vision Recruiters seek a Conference & Banqueting Manager to lead the team in this Hotel property in Co. Wicklow. In this role you will have overall responsibility for the day-to-day operation of the Conference & Banqueting Department.
Responsibilities
* To take control of all functions and provide feedback on any issues to the General Manager.
* To be responsible for set up and breakdown of function room for weddings.
* To fully communicate all updates/changes/requests directly to Wedding & Events Manager before giving client approval.
* In the absence of the Wedding & Events Manager, you will be required to show couples/customers our facilities and ensure all areas are in a presentable manner if possible.
* To assist the Sales, Events/Wedding Team and other management in all aspects of banqueting.
* To be up to date with all menus and pricing, to seek new business to optimize the use of the function and meeting rooms while working closely with the Sales & Marketing Director.
* To organize and assist with carrying out any reasonable guest and staff promotional events when required.
* To be knowledgeable and informed about the introduction of products and make sure this is done in accordance to standards i.e. beverage & wine lists and presentation products & props.
* To carry out all the banqueting duties to the highest standards.
* To follow up promptly on any guest request and ensure guest satisfaction is achieved.
* To be aware of relevant competitor information and market changes to suggest and support changes to our services / rates as appropriate.
* To constantly liaise with other departments to ensure all guest requests are attended to efficiently.
* To be fully aware of any menu updates, hotel promotions or special activities going on in the hotel/area.
* To log and maintain all checklists and information for maintenance standards and checklists relevant to your department.
* To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
* To be responsible for upkeep and organization of wedding storage area.
* To train the team to a desired level.
The successful candidate will be passionate about the hotel industry and have the following:
Qualifications
* Experience in wedding and event management.
* Excellent Customer Service and Communication Skills
* Experience in F&B staff training, knowledge and skills, customer service and service etiquette.
* Experience with report writing, e-mailing, training plans, administration.
* Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance and customer service.
* Attention to detail and a strong desire to exceed all our guests' expectations is essential.
* Highly organized with the ability to prioritize tasks
* Excellent communications skills both oral and written
* Excellent personal presentation.
If you feel you have the required experience to be successful in this role, please submit your updated CV to Karen's attention through the link below.
Skills
* Banqueting
* Conference
* Events
* Hospitality
* Hotel Operations
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Events Services
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