Store Operations Manager
As a Store Operations Manager, you will be accountable for the overall performance of the retail store operations. This includes ensuring that all areas of the store are engaged, performing, and delivering an exceptional guest experience.
Leadership and People Management
* Create a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
* Establish a vision for the store based on key metrics and initiatives, and cascade it to all team members.
* Build a strong and diverse team with various experiences, backgrounds, and skillsets to drive store operations.
* Manage the store's hiring process, including recruitment, selection, and onboarding, focusing on IDEA (inclusion, diversity, equity, and action) and other key priorities.
* Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
* Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth.