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We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful cardfactory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on the customer. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments
* Customer-centric with a passion for excellent service
* Demonstrates good leadership skills
* Positive, forward-thinking approach
* Comfortable reviewing store performance data
* Commercially minded
* Engaging and enthusiastic team player
About the Company
Welcome to cardfactory—the country’s largest independent gift and greetings card retailer with over 1000 stores. We are thriving and offer job security and career progression. We aim to provide local jobs and deliver quality products at affordable prices in towns and cities.
Our company is progressive, friendly, and rewards commitment. We are ambitious, passionate, forward-thinking, and promote an open, honest management style that encourages contributions at all levels.
What’s in it for you?
* Mycardfactory discounts on holidays, shopping, mobile contracts
* 30 days’ holiday including bank holidays
* Group Life Assurance (eligibility applies)
* Employee Assistance Programme
* Loyalty and length of service awards
* Opportunity for Retail Apprenticeships
* Access to learning and development resources
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