Overview:
The Supervisor provides ongoing support to the Management Team to ensure Supermac's customers receive the best quality, service and cleanliness each time they visit a Supermac's restaurant. The supervisor must interact with customers, staff and management in a friendly and efficient manner to achieve this result.
Supermacs opening hours are 12:00 - 23:00, the successful candidate must be flexible during these times.
The Job:
Working an area to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
Working as part of a team, treating all staff and management with respect.
Following company guidelines/training in all aspects of food preparation, production and storage.
At all times, portraying a professional image, both on and off the premises.
Treating our customers to warm and friendly service each and every time they visit our restaurant.
Working with management team to increase the numbers of customers and the amount of money spent each and every day in our restaurant.
In relation to cash handling, ensure correct procedures are followed as directed by management.
Ensuring uniform and personal appearance is complying with company guidelines.
Flexibility to work in all areas of the restaurant as requested by the Manager
Constantly putting the customer first, whether first thing in the morning, or last thing at night.
Job requirements:
Minimum 1 years' experience in a busy customer service environment.
As an ambitious individual you will welcome opportunities to gain knowledge and assume additional responsibilities.
Flexibility to work, weekends inclusive
Excellent communication skills.
Highly driven with a strong work ethic.
Passion for delivering an excellent customer experience.
Thrive in a fast-paced working environment.
Our Benefits
Some of our benefits include:
Competitive Rates of Pay
Flexible Schedules
Staff Discount
Group VHI Health Care Scheme
Paid Family Leave including Maternity & Parental Leave
Enhanced annual leave entitlements- earn up to 27 days annual leave.
Colleague Assistance Programme- GP Online & Counselling Service
Travel & Bike to Work Scheme
Ongoing training, appraisals and career progression opportunities #J-18808-Ljbffr