Overview
The Supervisor provides ongoing support to the Management Team to ensure Supermac\'s customers receive the best quality, service and cleanliness each time they visit a Supermac\'s restaurant. The supervisor must interact with customers, staff and management in a friendly and efficient manner to achieve this result. Supermacs opening hours are 12:00 - 23:00, the successful candidate must be flexible during these times.
Job
* Working an area to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
* Working as part of a team, treating all staff and management with respect.
* Following company guidelines/training in all aspects of food preparation, production and storage.
* At all times, portraying a professional image, both on and off the premises.
* Treating our customers to warm and friendly service each and every time they visit our restaurant.
* Working with management team to increase the numbers of customers and the amount of money spent each and every day in our restaurant.
* In relation to cash handling, ensure correct procedures are followed as directed by management.
* Ensuring uniform and personal appearance is complying with company guidelines.
* Flexibility to work in all areas of the restaurant as requested by the Manager.
* Constantly putting the customer first, whether first thing in the morning, or last thing at night.
Job requirements
* Minimum 1 years\' experience in a busy customer service environment.
* As an ambitious individual you will welcome opportunities to gain knowledge and assume additional responsibilities.
* Flexibility to work, weekends inclusive
* Excellent communication skills.
* Highly driven with a strong work ethic.
* Passion for delivering an excellent customer experience.
* Thrive in a fast-paced working environment.
Our Benefits
* Competitive Rates of Pay
* Flexible Schedules
* Staff Discount
* Group VHI Health Care Scheme
* Paid Family Leave including Maternity & Parental Leave
* Enhanced annual leave entitlements- earn up to 27 days annual leave.
* Travel & Bike to Work Scheme
* Ongoing training, appraisals and career progression opportunities
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