Responsibilities & Accountabilities:
• Be accountable and responsible for the highest quality in delivering catering services and act accordingly in respect of Food Hygiene and Health & Safety current legislation i.e.
HACCP
• Ensure that the Catering Policies, Procedures and Guidelines are in place, and compliant with all relevant standards and legislation.
• Gather information in relation to meals, deal with customer queries and complaints when appropriate and compile reports for the Catering Manager.
• Check, audit and ensure all areas in the Catering Department are maintained in a hygienic condition and that cleaning schedules are monitored, appropriate and completed.
• Ensure that all meals are prepared on schedule for patients and staff and are within nutritional and dietetic control guidelines.
• Investigate, report and correct complaints regarding the meals service or any other customer service issues and complete non-conformance documents when necessary
Please refer to full job descritpion for complete list of duties and responsibilities