Alliance Medical are currently recruiting a Senior Medical Administrator to join our radiology team based in Wilton, Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract:
Full-time, Permanent
Working hours:
37.5 hrs pw
Shifts vary & can be between the hours of 7:30am -8:30pm Monday to Saturday.
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities:
* Schedule and confirm radiology appointments with sensitivity and precision
* Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
* Handle incoming and outgoing phone calls and manage appointment-related queries
* Accurately update patient records and internal booking systems
* Work closely with radiology and clinical staff to ensure smooth day-to-day operations
* Provide consistent, compassionate support to patients and their families throughout their visit
* Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
* Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
* Strong communication and interpersonal skills
* Previous experience in medical administration or a healthcare setting
* A calm, caring nature
* High attention to detail and accuracy under pressure
* Flexible and adaptable team player
* A background in customer service is a plus
Why Choose Alliance Medical?
* Employee Assistance Programme
* Wellbeing and mental health initiatives
* Competitive Salary
* Family Friendly Working Arrangements
* 25 Annual Leave Days (plus 2 Company days)
* Health Insurance
* Paid Maternity Leave
* Wedding Day Leave
* Maternity Leave Coaching
* Paid Sick Leave
* Fertility Leave
* Pregnancy Loss Leave
* Excellent Pension Scheme
* Educational Assistance
* Professional Development & Ongoing training