Job Title: Sales Associate
The job involves working as a trainee sales professional within a dealership. The successful candidate will embark on a 12-month apprenticeship program, learning the sales process, customer follow-up, and product knowledge.
Key Responsibilities:
* All elements of the sales process including appraisal, test drive, and customer follow-up.
* Mentoring and guidance from your sales manager.
* Learning to manage and develop customer follow-up and prospecting systems.
* The customer journey from enquiry to delivery and beyond.
* Building a rapport and lasting relationships with customers.
* Maintaining and accurately recording all customer contact details using in-house systems.
* Conducting accurate appraisals of all vehicles presented in part-exchange and agreeing on values with the sales manager.
Requirements:
* Experience of working in a retail capacity or a customer service/hospitality environment, demonstrating a commitment to providing exceptional customer service.
* Strong work ethic with excellent organisation & negotiation skills.
* A warm and friendly personality portraying a professional and corporate image to all customers.
* Excellent communication and interpersonal skills with a commitment to delivering excellent customer delight.
* Disciplined approach to following processes from start to finish.
* Full clean driving licence.