Join to apply for the Senior Team Lead role at Stats Perform
Stats Perform is the market leader in sports tech, providing trusted sports data to leagues, media, and broadcasting worldwide.
Overview
Through AI and machine learning, we combine decades of data with real‑time insights.
Our partners use this information to improve coaching, betting, media production and fan engagement.
How They Use It
Media outlets enhance coverage with our statistics and graphics packages.
Sportsbooks offer better predictions and accurate odds.
Coaches use our data to make critical team decisions.
Commentators engage fans with deeper stories and insights.
We need talented people to fuel the engine that delivers this experience.
Responsibilities
Stat Perform is looking for a Senior Team Lead for the Rugby Data Operations department.
Your primary responsibility will be supervising collection operations and ensuring data is captured to the highest standard as timely and efficiently as possible.
You will manage a group of Team Leads and Senior Analysts, oversee their performance and job satisfaction, and own payroll delivery to Finance for part‑time staff.
Supervise live & post data collection for Rugby Operations.
Problem‑solve during live operations and implement process improvements.
Maintain focus on data quality and foster continuous improvement.
Consistently meet departmental KPIs.
Address client complaints promptly, perform root‑cause analysis, and implement preventive actions.
Serve as a product expert inside Operations, understanding client workflows and recommending improvements.
Manage designated projects from start to finish, reporting progress to the Rugby Ops manager and keeping stakeholders informed.
Lead and develop direct reports, setting clear performance expectations and maintaining regular communication.
Coordinate coverage and headcount planning with the Workforce planner.
Track attrition, analyse trends, and execute strategies to keep annual attrition