Key Responsibilities:
* Lead and motivate staff to deliver exceptional customer service.
* Manage day-to-day café operations, oversee planning and coordination of catering services, and drive sales.
* Coordinate bookings, logistics, stock management, supplier relations, and cost controls.
* Uphold food hygiene, health & safety, and quality standards.
* Respond to customer feedback and handle operational issues professionally.
Requirements:
* Proven management experience in hospitality or catering.
* Strong leadership, organisational, and multitasking skills.
* Confidence in working front-of-house and behind the scenes with administration.
* Passion for food, coffee, and awareness of industry trends and innovations.
Job Description:
A successful restaurant manager will lead a team, manage daily operations, and drive sales while maintaining high standards. They will oversee planning and coordination of the growing catering arm and be responsible for key responsibilities including leading and motivating staff, managing day-to-day café operations, coordinating bookings, logistics, stock management, supplier relations, and cost controls. The ideal candidate will have strong leadership, organisational, and multitasking skills, and confidence in working front-of-house and behind the scenes with administration.