Are you an IT leader who loves working closely with the business — understanding their challenges, simplifying technology, and helping teams do their best work?
This is a great opportunity to join a fast-paced, consumer-focused retail brand that has already made big strides in modernising its technology and is now looking for a Head of IT to drive the next phase of growth.
The Opportunity
Over the past few years the company has modernised its core systems — upgrading ERP, rolling out new POS, improving eCommerce, and strengthening integrations and reporting. They're now shifting focus toward making IT an enabler: strengthening partnerships with commercial teams, improving BI and reporting, and simplifying systems so the business can move faster.
They're looking for a Head of IT who is commercial, curious, and collaborative — someone who can build strong relationships across buying, ecommerce, marketing, and operations, while shaping a clear, practical IT roadmap.
What You'll Do
1. Partner with senior and commercial teams to understand their needs and turn them into actionable IT solutions.
2. Own the IT roadmap and ensure it aligns with business goals.
3. Manage outsourced partners and ensure value, performance, and alignment.
4. Oversee key systems including ERP, POS, BI, ecommerce, integrations, and data platforms.
5. Lead and support strategic projects such as Power BI and Microsoft Fabric adoption.
6. Begin building internal capability (e.g., IT Manager, BI/Integrations Manager).
7. Foster a culture of collaboration, communication, and continuous improvement.
What You'll Bring
8. Experience in IT leadership within retail, FMCG, hospitality, or another consumer-facing environment.
9. Breadth across infrastructure, systems, ecommerce, BI/reporting, and vendor management.
10. Strong stakeholder engagement skills — comfortable working with non-technical teams and understanding commercial priorities.
11. A track record of delivering technology change and improving how the business uses data.
12. A proactive, relationship-driven, "make it happen" mindset.
The Impact
This is a broad, influential role where you'll have genuine ownership — shaping how technology supports growth, improving business insight, and becoming a key partner to teams across the organisation.
If you're an IT leader who enjoys being close to the business and wants to make a visible impact in a dynamic retail environment, we'd love to speak with you.