Overview
Operations Manager - Financial Advisory Division FTC
Location: Dublin (Hybrid) 4 Days in Office
Contract Type: Fixed-Term Contract (12 months)
Lead the Operational Growth of a New Financial Advisory Division.
A leading global insurance broker is expanding its operations in Ireland and is offering a fixed-term opportunity for an experienced Operations Manager to join their new Financial Advisory business unit. With ambitions to become a Top 5 player in the Irish market, this role is ideal for a senior operations professional ready to make a tangible impact during a key growth phase.
This is a newly created position supporting a self-contained unit formed following the acquisition of a local firm. While the team operates with autonomy, the successful candidate will be instrumental in aligning operations with group standards, improving processes, and supporting seamless integration.
Key Responsibilities
* Organise and lead weekly management meetings, track actions, manage priorities, and monitor project progress.
* Drive local change and represent the team in group-level initiatives where operational input is required.
* Collaborate with Compliance on process documentation, quality assurance, and regulatory integration.
* Manage Group Scheme operations, including PRSAs, DCs, Risk Schemes, renewals, invoicing, and administration.
* Lead a high-performing admin team, balancing workloads, addressing queries, and ensuring quality service.
* Provide regular reports on operational and trading performance to senior leadership.
* Review trading processes and support business continuity and operational resilience.
* Ensure compliance with company policies and Health & Safety standards.
* Roll out company-wide engagement initiatives at a local level.
* Conduct 1:1s and performance reviews, identifying training needs and supporting staff development.
* Plan team leave and coverage to ensure continuous service delivery.
What You Bring
* Minimum 5 years' experience in a Life & Pensions operations role, ideally within a brokerage environment.
* Qualified Financial Adviser (QFA) - mandatory.
* Familiarity with broking platforms, life & pension provider systems, and financial products.
* Demonstrated ability to lead teams, manage complex workflows, and implement operational improvements.
* Excellent organisation, time management, and interpersonal communication skills.
* Third-level business qualification preferred; a qualification in Process Improvement is a plus.
* Strategic thinker with a hands-on, problem-solving mindset.
Why Apply?
* Play a key role in launching and shaping a high-potential business unit within a global brand.
* Join a company with over 70 years of expertise and a presence in 100+ territories.
* Work in a hybrid model with flexibility and access to leadership.
* Gain exposure to a strategic business transformation project.
* Receive a competitive salary of €60-65k.
This is a standout opportunity for a driven operations leader who thrives in fast-moving, evolving environments. You\'ll help lay the foundation for long-term success while gaining valuable experience in a global organisation.
To find out more or apply, contact your recruitment partner at Engage People.
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