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In AppleCare Technologies we view inclusion and diversity as critical for innovation. That's because our Cross-Functional Quality Engineers lead the most challenging testing initiatives in AppleCare - the ones that involve multiple systems and require complex testing activities across the AppleCare organization and beyond. We turn ambiguity into order, and we know how to execute big projects successfully and with the highest quality.
Description
The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead cross-functional testing across complex AppleCare projects. You will be responsible for the planning, preparation, resourcing, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on the project.
Minimum Qualifications
7+ years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
Experience with different testing methodologies and driving a quality mindset
Experience establishing QA program structure for optimal return-on-investment, and coordinating and delegating cross-
project initiatives
Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
Experience with system and/or software architecture models
Ability to abstract technical details and effectively communicate to audiences at different levels
Proficient at balancing multiple efforts at a time
Excellent listening, communication, leadership and presentation skills
Ability to develop and maintain relationships with internal partners
Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
Ability to navigate through ambiguity to clarify objectives and execution plans
Strong organisational and documentation skills
Ability to travel up to 10% of the time
Preferred Qualifications
SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
Experience with Sales and Logistics testing, as well as freight carriers or third-party logistics providers, is a plus
Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable