Customer Support Position Overview
We are seeking a skilled professional to join our support team in Galway, Ireland.
Main Responsibilities:
* Respond efficiently and effectively to customer and employee inquiries.
* Maintain up-to-date knowledge of company facilities, websites, products, promotions, policies, and procedures.
* Represent the organization professionally, courteously, and efficiently at all times.
* Complete documentation to high standards and ensure compliance with in-house procedures.
* Work safely at all times.
Key Requirements:
* Fluency in spoken and written English.
* Excellent communication skills.
* Prompt and effective telephone and customer service abilities.