At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects in over 228 offices in 64 countries worldwide.
Our team is dynamic, innovative and client focused. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people get to work on some of the most exciting projects in the world.
Job Description
Turner & Townsend is seeking an experienced and strategic People Operations Manager to join Turner & Townsend to support with the delivery of a large Infrastructure Construction project. This is a senior leadership position within our client’s programme, responsible for delivering a seamless, efficient, and engaging employee experience across the full employee lifecycle.
The successful candidate will lead a team of professionals across talent acquisition, onboarding, total rewards, learning and development, payroll, and HR administration.
The ideal candidate will be a high-calibre professional with a proven track record in People Operations, leading a team of HR professionals and capable of driving transformative change and delivering measurable results.
Key Responsibilities:
* Strategic Leadership:
* Develop and implement strategies across recruitment, onboarding, rewards, learning, payroll, and HR administration, aligned with the business goals and sustainability strategy.
* Stay ahead of trends in people operations. Introduce best practices and technologies to enhance service delivery and operational efficiency.
* Employee Engagement:
* Design and implement initiatives to measure and improve employee engagement, morale, and alignment with the company purpose and values.
* Change Management:
* Lead and support organisational change through clear, empathetic communication and structured transition plans.
* Inspire and guide a multidisciplinary team. Provide mentorship, set performance standards, and foster a high-performing, collaborative culture.
* Stakeholder Engagement:
* Build strong relationships across the organisation to ensure alignment and support for people initiatives.
* Operational Excellence:
* Ensure compliance with HR governance, data protection, and system integrity. Oversee accurate HR data management and reporting.
* Manage the People Operations budget and external vendor relationships to ensure cost-effective, high-quality service delivery.
Qualifications
Experience:
* Proven experience leading People Operations or HR service delivery teams in a complex organisation.
* Strong strategic thinking and execution skills.
* Demonstrated ability to lead change and drive innovation.
* Excellent communication, interpersonal, and stakeholder management skills.
* High emotional intelligence and cultural awareness.
* Passion for continuous improvement and employee experience.
* Qualifications & Experience
* A third-level qualification is essential.
* CIPD membership is desirable.
* Minimum 10 years' experience in People Operations or related roles, with at least 5 years in a senior leadership capacity.
Additional Information
T&T is a leading global property consultancy, with around 3,000 employees in the UK and over 6,000 globally. We are a growing organisation with high ambitions and recently ranked number 1 in the Times PWC Top Track 250. This is a dynamic and innovative company, quick to respond to market trends and with a reputation for quality.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review.
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