Join Luzern eCommerce: Powering the World's Most Ambitious Brands
Step into the world of limitless possibilities with Luzern eCommerce, where we've been redefining online retail since 2003. We partner with global icons like On Running, Wella, Nestlé, Mattel, Panasonic, HTC, and Philips to accelerate growth, maximize margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.
Backed by significant investment, we're on a mission to dominate the global eCommerce space. With our award-winning team, cutting-edge AI enabled Channel Optimizer platform, and bold strategies, we're not just keeping up with the future of retail—we're creating it.
Be part of one of the fastest-growing tech sectors, where you'll innovate, collaborate, and thrive in a business that values your individuality and ambition. Join Luzern eCommerce and be part of the next big chapter in retail history
Tasks
What You'll Be Doing:
* Lead the monthly client billing process across the Luzern group of companies, ensuring invoices are issued in a timely, compliant and accurate manner.
* Proactively manage and process collections, including timely follow-up with clients on overdue balances to ensure effective cash flow management.
* Act as the main client liaison for billing and payment matters, maintaining strong relationships and ensuring clear, professional communication.
* Perform account reconciliations and proactively resolve payment discrepancies and/or billing issues.
* Prepare monthly Accounts Receivable aging reports and related commentary to support with month-end closing procedures.
* Ensure compliance with group policies and relevant tax and other regulations.
* Assist with audits and provide necessary documentation as requested.
Requirements
What You'll Bring to the Role:
* Strong attention to detail and accuracy.
* Effective written and verbal communication abilities demonstrating a customer service orientation.
* Experience managing billing and collections with large corporate and blue-chip clients, including navigating complex purchase order and invoicing processes, is highly advantageous
* Ability to foster and maintain strong professional relationships with clients and internal stakeholders.
* Problem-solving mindset with the ability to resolve discrepancies independently.
Qualifications:
* 5+ years of experience in accounts receivable, collections, billing, or general accounting.
* Demonstrable familiarity with accounting software (Accounts IQ and/or Xero preferred).
* Proficiency in Microsoft Excel and other MS Office applications.
* Knowledge of basic accounting principles and practices.
Benefits
What We Offer
* Competitive Compensation:
Attractive salary package with benefits.
* Work-Life Balance:
Competitive annual leave and flexible working arrangements.
* Growth Opportunities:
Access to learning and development programs to enhance your skills.
* Culture and Environment:
A fun, inclusive, and collaborative workplace.
Ready to Join Us?