Role DescriptionThis part-time Online Customer Support role is a hybrid position based in Dublin, allowing flexibility for remote work. The role involves providing exceptional support to members, resolving inquiries efficiently, and ensuring a seamless user experience. The Online Customer Support representative will handle technical troubleshooting, address community-related questions, maintain satisfaction, and document solutions for future reference. The candidate will also support event logistics and foster positive interactions among members.QualificationsStrong Customer Support and Customer Satisfaction skillsExcellent Interpersonal Skills to facilitate effective communication and interactionsExperience in Technical Support and Analytical Skills for troubleshooting and problem-solvingProficiency in tools and platforms used for online support and community managementAbility to work collaboratively in a hybrid setting and manage time effectivelyFamiliarity with AI and technology communities is highly advantageous