Job Title: Operations Director
We are seeking a seasoned leader to oversee the daily operations of a high-volume restaurant, retail unit, and evening catering service. As an Operations Director, you will be responsible for managing staff development, training, and performance, while fostering a positive workplace culture.
Key Responsibilities:
- Oversee daily operations across multiple services and departments
- Lead and support a management team, including an Assistant Manager and four Supervisors
- Ensure catering and retail services run efficiently, with high standards of food, service, hygiene, and safety
- Manage staff development, training, and performance
- Build and maintain strong relationships with clients and stakeholders
- Monitor performance reports, identify areas for improvement, and implement operational changes
Requirements:
- Previous experience in a senior hospitality or catering management position
- Strong background in catering/restaurant and retail operations experience is desirable
- Excellent leadership and team management skills
- Good financial skills, including budgeting, payroll, and stock management
- Strong customer service and communication skills
Benefits:
- Highly competitive salary
- Daytime hours
- Career growth and development opportunities
- A supportive and inclusive workplace culture