Reception Supervisor
Benefits
Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata owned hotels
30% off the Friends & Family rate
Extra AL day for every year worked (5 extra days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy - support your career journey
Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
What You Will Do:
Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
Help in efficiently and effectively managing front office departmental operations.
Collaborate with the management team to maintain high morale among staff at all times.
What You Will Need:
1 year of experience in a similar role.
Excellent organizational skills with the ability to oversee and delegate tasks to others.
A warm, friendly, and approachable personality when interacting with both staff and guests.
The ability to work independently as well as part of a team.
Experience with a 3/4 star hotel is desired but not essential
Dalata Hotel Group Plc is an Inclusive Employer.
We actively encourage people from all backgrounds and abilities to apply to be part of our team.
However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
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