Exciting Opportunity for an IT Support Technician – Join Our Team Supporting a Fortune 500 ClientWe are supporting Stryker, a renowned international Fortune 500 company, in their search for an IT Support Technician to join their dynamic team. This is an excellent opportunity for a dedicated professional to make a direct impact by ensuring the client's technology operates smoothly and efficiently.As an IT Support Technician, you will be responsible for maintaining technical and quality standards while delivering a high level of customer satisfaction. You will work closely with users to identify issues and implement effective technical solutions, ensuring minimal disruption to daily operations. Strong troubleshooting, maintenance, and repair skills across various systems will be essential for success in this role.Key ResponsibilitiesCollaborate with users to identify issues and develop effective technical solutionsRespond to or escalate support calls within defined timeframesInstall, configure, and maintain client systems, including PCs and mobile devicesBuild and maintain strong customer relationships and identify opportunities to expand service supportSupport the development of testing and repair processesCoordinate with help desks, support centres, and other technical teamsPerform troubleshooting and resolve technical issuesRequirements and QualificationsMinimum 3 years of experience as an IT Support Technician or in a similar roleExperience handling and maintaining technical equipmentStrong critical thinking and problem-solving skillsTeam player with effective time-management abilitiesGood interpersonal and communication skillsFamiliarity with mobile tools and applicationsIf you are a motivated professional ready to contribute to a dynamic and growing team, we encourage you to apply