IT Support Specialist Location:Dublin - Onsite Duration : 6+ months contract The Role : IT Support Specialist requires specialized technical should have Hands-on technical support Strong troubleshooting skills, experience with Mac/Windows, SaaS systems, and Google Workspace Your responsibilities: IT and technical support Troubleshoot Mac / Windows, SaaS systems, and Google Workspace Technical Troubleshooting -Installing and configuring client computer systems.
Diagnosing and fixing computer, network, software (OS, apps), and mobile device issues via phone, chat, or in-person.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
User Support: Assisting employees with technology questions, guiding them through complex systems, and resolving support requests logged in ticketing systems.
Hardware & Software Management: Installing, configuring, updating, and maintaining workstations, peripherals (printers, phones), operating systems, and business applications.
System Maintenance: Performing routine upkeep, monitoring performance, managing security (permissions, access), and ensuring system reliability.
Onboarding & Training: Setting up new user accounts, configuring new hire equipment, and training staff on new technology.
Documentation: Recording support inquiries, resolutions, and maintaining internal knowledge bases.
Project Support: Assisting with IT projects, system rollouts, and hardware/software upgrades.
Repairing hardware malfunctions, software issues, and networking problems.
Your Profile Essential skills/knowledge/experience: Strong troubleshooting skills, experience with Mac/Windows, SaaS systems, and Google Workspace IT integration system experience Desirable skills/knowledge/experience: (As applicable) IT Support to customer environment Candidates should hold appropriate RTWs for Ireland i.e. Stamp1G Dependant, Stamp 4, Irish/British/EU passport.
For more information please apply here or contactAgnesReena/ Contact: Ref: EET**** Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
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If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo Skills: IT Support Windows ticketing systems