Salary
€39,****** - €49,****** per year
The Employer
Crosscare is the social care agency of the Dublin Diocese and is a registered charity.
Crosscare delivers services with a servant leadership ethos.
Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence.
Crosscare exists to support people and families when they face difficult challenges in life and when they find it hard to get the help they need.
Crosscare focuses on helping people when they need it most or when they can't find support anywhere else.
Contract
1 Year Fixed Term Contract
Reporting to
Deputy Project/Project Leader
The Role
To provide a critical service in 24-hour short term residential services to adult men, women experiencing homelessness.
Those living with us are placed with the aim of our services assisting them to secure a long-term home whilst ensuring all supports and personal attributes required to sustain their home are put in place.
We are committed to delivering the highest standard of care possible and working closely with other colleagues in care planning and case management in line with the DRHE Pathways Model.
Our services are challenging environments as we seek to achieve an inclusive approach working with people with complex issues.
This role is completely client focused consistently seeking the best outcome for those we work for.
General Responsibilities
Implement the case management system and engage in one-to-one work with a specific allocated case load, from referral stage to disengagement.
Includes HNA Assessment, developing and implementing a comprehensive support plan, updating the PASS System, advocating on behalf of the client, arranging meetings, linking the client into appropriate services, assisting each client in finding a long-term home.
Engage with and build professional, trusting relationships with individual service users, treating them with dignity and respect, and working within the values of Crosscare.
Provide support to residents to establish tenancies by assisting them to identify suitable properties.
Tasks include searching press publications and websites, contacting and visiting landlords and letting agencies, arranging and accompanying residents to viewings, and supporting them in negotiating with landlords where appropriate.
Ensure the property meets safety standards and is well maintained.
Assist residents to understand and complete their Housing Assistance Payment (HAP) paperwork.
Assist residents to fully understand the conditions of their tenancy agreement and agreeing rents with landlords prior to taking up a tenancy.
Accompany the residents to the tenancy signing.
Refer each resident to appropriate tenancy sustainment programmes (e.g. CLAN, Sli, Hail, etc.).
Carry out all duties connected with the operation of a residential service: resolve conflict, respond to health issues, premise management, take referrals, welcome and engage residents.
liaise with and advocate to a broad range of external service providers in addition to internal services.
Work effectively as part of a team and be open to reasonable requests from Project Leader/Deputy to ensure effective working relationships and responses to residents.
Work within Crosscare policies and standard operating procedures of the project.
Assist and contribute to the quality agenda to ensure consistent delivery of service and quality standards are adhered to in the project.
Perform all administrative duties relating to the role to ensure that the project runs smoothly.
Observe all Health and Safety policies of the project and be involved in continual quality improvement to ensure the security of the building is maintained at all times day and night.
Work experience and employment in homeless services, addiction services residential services, community and/or the youth work sector.
Additional Training
Addiction
Mental Health
TCI
First Aid, CPR, AED
PASS
Counselling
ASIST
HNA & Case Management
Qualifications Required
Option 1: A BA Degree in Applied Social Care, Addiction, Mental Health, Nursing, Psychology, or an equivalent Level 7 qualification awarded under the National Framework of Qualifications (NFQ) / QQI.
Option 2: A minimum of a Level 6 qualification in Social Care or Addiction, awarded under the National Framework of Qualifications (NFQ) / QQI.
Experience Required
At least 1 year of relevant employment working with a similar client group.
Internal candidates: At least 6 months of relevant employment working with a similar client group.
Due to the nature of the role, you will be expected to complete physically demanding tasks as required (including the use of stairways for ascending and descending due to services being multi-level), performing First Aid and CPR, and administering life-saving medication such as Naloxone, among others).
Benefits
Generous annual leave
Additional leave for long service
Training and Development Programmes
Employee Assistance Programme
Digital Doctor Service
Bike to Work Scheme
EEO Statement
Crosscare is committed to being an inclusive employer and actively encourages applications from diverse backgrounds.
We strive to achieve a positive working environment for our people, enabling us to create a comfortable working environment whilst allowing you to build your career without sacrificing your personal priorities.
If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you.
Closing Date
June 10th ****
#J-*****-Ljbffr