Engagement Officer
The Centre for Cross Border Cooperation is seeking an Engagement Officer for its €1.3 million PEACEPLUS-funded Border People FLOW project.
The Role:
The Engagement Officer post will enable the project to enhance the cross-border capacity of advice sector workers. By fostering a network of advisors, encouraging knowledge sharing and collaboration, and responding to their training needs the Engagement Officer will help embed cross-border information into the mainstream advice organisations in both jurisdictions.
Responsibilities:
Working closely with the project team, especially the Social Policy Officers, the Engagement Officer will:
1. Convene monthly online meetings of the, share cross-border information with members, and encourage knowledge sharing.
2. Expand membership of the network by reaching out to relevant organisations.
3. Conduct regular training needs analysis of the network and, liaising with expert cross-border colleagues, develop a training programme to meet the identified need.
4. Foster cross-border collaboration between network members using an online discussion platform and populate it with cross-border information helpful to the network. (SLACK platform training will be provided.)
5. Oversee the moderation of the Border People Discussion Forum for citizens and circulate information suitable for workers and people with cross-border lives.
6. Prepare cross-border information suitable for the Border People website and Facebook Group.
7. Record the cross-border issues encountered and note emerging trends that may require departmental or government action.
8. Monitor relevant project activities, prepare monthly updates for the Project Steering Committee, and assist in the preparation of regular reports for the funder (SEUPB).
Essential Criteria:
Education:
9. Honours Degree or equivalent professional qualification in a relevant discipline AND 2 years' demonstrable relevant experience OR
10. 5 years' demonstrable relevant experience.
Competencies:
11. Detailed knowledge of the advice sector in Ireland and/or Northern Ireland.
12. Experience of organising online meetings using MS Teams and Zoom.
13. Experience of leading meetings and encouraging attendee dialogue.
14. Experience of using MS Office (Outlook, Word, Excel, PowerPoint and Teams).
15. Experience of preparing progress reports for management teams.
Disposition and motivation:
16. Excellent interpersonal skills.
17. Readiness to work cooperatively and supportively, and to strict deadlines, as part of a small, dynamic team.
18. Willingness to work flexibly to meet the requirements of the post.
Special factors:
19. Willingness and ability to travel to meetings and events in Ireland and Northern Ireland
20. Access to a car or other suitable form of transport (if it is necessary to meet the essential requirements of the post).
Desirable Criteria:
21. Experience of working in the advice sector.
22. Experience of coordinating networks or groups.
23. Experience of conducting training needs analysis and developing training plans.
24. Experience of using or managing Facebook Groups.
25. An understanding of cross-border issues encountered by workers and / or employers.
26. Experience of working with externally-funded projects.
27. Experience of working on cross-border projects.
28. Strong commitment to and understanding of the value of cross-border and all-island co-operation, and a strong belief in the value of such cooperation as a key part of the movement towards peace and reconciliation in Ireland and Northern Ireland.
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