Job Description
Leading a service operation is a challenging yet rewarding role. This position requires a strategic leader who can drive revenue growth, improve customer satisfaction, and enhance operational efficiency.
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Required Skills & Qualifications
* Proven experience in leading technical service operations with mechanical/electrical components
* Strong commercial acumen and understanding of service-related profit and loss statements
* Excellent communication and negotiation skills with both clients and internal teams
* Demonstrated success in managing field-based teams and back-office operations
* Familiarity with service systems, KPIs, and continuous improvement practices
Benefits
This role offers a competitive salary, performance-related bonus plan, company vehicle, daily subsistence allowance, laptop, and mobile phone.
Others
As a successful candidate, you will have the opportunity to work with a well-established engineering services provider, contribute to company-wide planning and leadership, and collaborate with group functions to introduce and implement best practice standards.