Overview
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Business Processes Consulting
Detailed design and implementation of business processes; enforces innovation, service offerings and productization.
Responsibilities
* Evaluation of innovative industry- and technology-trends and development of corresponding industry process- and solution-maps. Support for internal strategic portfolio planning.
* Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes.
* Identification of enterprise services. Proposal of software-decisions (SAP-/Non-SAP-products) within the customer Process-, Application- and IT-landscape based on BPP.
* Mapping of business process to enterprise IT-architecture.
* Define requirements for individual development or integration needs.
* Performance of reviews (process oriented and relation to IT-mapping).
* Define corresponding organizational structure.
* Map and validate performance indicators (designed by Transf. Manager).
* Implementation of designed processes.
Accountability
* Manages projects, defines deliverables and provides definitive advice and interpretation of situations.
* Ensures business critical & innovative results.
* Ensures that goals and milestones are met and approved budgets are managed appropriately.
* Manages escalation appropriately.
* Tracks single project budget line.
* Builds strategic partnerships with key decision makers in customer & partner organizations.
* May include team lead or supervisory responsibilities.
Complexity
* Manages projects of high volume or high risk/complexity.
* Provides regular project status updates.
Experience
* Sound professional experience.
* Deep knowledge of project management skills.
* Depending on LoB, PMI, Six Sigma or equivalent certification.
* If in Six Sigma, Black Belt.
Communication
* Represents SAP to customers and is responsible for delivery of quality outcomes of projects of high volume or high risk.
* Represents SAP to customers and finds common ground for cooperation within project team.
* Formulates clear project plans including milestones, timeline and sub-projects.
* Communicates messages relevant for project in a timely manner and with constructive feedback to project team.
* Captures opinions and expectations of stakeholders and communicates them to the project team.
Functional path specific definition
Details and definitions for project path specifics are provided above.
Business Task and Roles
* Drives business consulting by translating the customer's vision into solutions; maps business processes to solution requirements.
* Champions and leads disruptive business innovation.
* Provides thought leadership around the transformation towards the Intelligent Enterprise.
* Drives change management to achieve business transformation objectives; supports end-to-end solution design across on-premise, cloud and hybrid.
* Plans transitions of customer solution landscapes; drives deployment of best practice business processes for specific LoBs.
* Supports pre-sales activities and performs solution reviews and feasibility studies.
* Supports in escalated projects; may take over as sub-project lead or team lead for service delivery.
* Supports line manager(s) in people development tasks; delivers customer workshops and trainings.
* Supports partner-led projects to ensure ecosystem and customer success; introduces SAP and industry-leading practices for complex requirements.
* Drives evolution of the services portfolio for the solution area; may own a service and initiate portfolio updates.
* Creates templates and artifacts to optimize service delivery; mentors business process consultants.
Job Task and Roles
* Job Task Group: Business Process Consulting
* Process Modelling, Customizing Synchronization, Cut-Over Planning
* Digital Business Knowhow, Documentation, Feasibility Studies
* Functional Integration, Global Roll-Out, Innovation Testing
* Intelligent Enterprise, Solution Architecture, Testing, Training Consulting
* Transition to S/4HANA and Cloud; Project / Program Management
* Project Lead, SAP Activate Job Task Group Managing, Team Lead Premium Engagement Delivery
* PE Delivery Methodology
Experience And Educational Requirements
* Functional Experience; several years in business process consulting.
* Minimum of seven years' experience in service delivery.
* Deep understanding of industry and/or LoB-specific business processes.
* Holistic understanding of end-to-end processes of SAP’s Intelligent Enterprise Suite.
* Feasibility studies / PoCs; experience managing difficult client situations.
* Good understanding of public cloud software; managerial experience as sub-project lead or team lead.
* Strong coaching and community leadership experience.
* English fluent; other languages as applicable; university degree or equivalent work experience; solution certification.
EEO and Accessibility EOE AA M/F/Vet/Disability: Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is proud to be an equal opportunity workplace and is committed to accessibility accommodations. If you need accommodation during the application process, please email Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program. Requisition ID: 410539 | Travel: 0-10% | Employment Type: Regular Full Time
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