As first line of on-site hardware support, an Oracle Field Engineer is responsible for hardware break/fix, troubleshooting, cabling, rack installations and deployments at OCI data centres, Multicloud and customer sites.Oracle is a global leader in cloud technology, providing cutting-edge solutions to help businesses transform and innovate. Our Oracle Cloud Infrastructure (OCI) team is dedicated to building secure, scalable, and high performing cloud services.Working as part of the Field Engineering team, you will be responsible for ensuring the seamless technical support and installation of Oracle Cloud hardware systems at OCI data centres, Oracle Multicloud partners and at customer sites in Dublin.This is an ideal opportunity for a motivated individual to be part of an amazing team, supporting world class data centres for a global leader in Cloud technology.For this role, candidates must:Be willing to travel to multiple locations in Dublin and Ireland including OCI data centres, Multicloud partners and customer sitesHave a Full driving licence and be able to travel to sites at short noticeBe part of a 24/7 on-call rota, supporting hardware break/fix issues out of office hours when requiredHave excellent problem solving and troubleshooting skillsHave strong knowledge of computer hardware, operating systems and software applicationsBe able to work independently and as part of a collaborative teamHave excellent communication skills, both verbal and written, for liaising with technical teams, non-technical teams and customersBe a self-motivated individual, willing to learn new skills and keep up to date with the latest technologiesSystem and network hardware break/fix, maintenance and troubleshootingNetwork troubleshooting, cable testing and replacementsRack cabling, installations and deploymentsAdhering to OCI cabling and data centre standardsManaging and prioritizing tickets and adhering to SLAsFollowing SOPs and MOPs to complete day to day activitiesCarrying out system audits and site inventoriesEnsuring data centre compliance and security protocols are followed at all timesAdhering to defined health and safety policies at all times