We are recruiting a telesales & customer sales agent for our long standing business. Dealing with a range of existing & new potential customers via telephone and email. Range of products include wholesale goods, winter fuel, food (eg: nuts, seeds). Full training on products will be provided on - going.
* The candidate will be proficient n processing invoices and credit notes (full training provided).
* Working closely with members of the Warehouse / management team to ensure the best possible service to our customers.
* Providing a backup service for our Reps on the road.
* Answering customer queries via telephone, email.
* Processing orders accurately and clearly via phone & email.
* Monitoring orders that come in online via our portal for accuracy & communicating with warehouse.
* Providing helpful and friendly service to our customers
Candidate Requirements:
* The Telesales & Customer Service Agent will ideally have experience in wholesaling, food, distribution.
* Strong experience in a customer-facing sales role / telesales / email.
* Have excellent telephone manner & proficient in email.
* Be a team player, who is willing to learn new skills and show initiative.
* Be professional, personable, hardworking, conscientious, honest and punctual
* Enjoy working in a challenging and rewarding environment.
Flexible hours offered if a candidate preferred a 4 day week for example or a later start to avoid traffic / earlier finish. Role is in Celbridge, Co.Kildare. Warm office, own desk, new PC & telephone head sets provided. Free parking on site. Monday to Friday only.
Job Type: Full-time
Pay: €33,000.00-€37,000.00 per year
Work Location: In person