Posted: 4h ago
The role
Company Description
Established in 2015, Blackberry Hearing has quickly grown to become the largest Irish-owned provider of hearing aids. Our incredible team manage our clinics and stores nationwide and set the standard when it comes to service, transparency and price. We set out to become the best hearing aid provider in Ireland by providing every customer with an outstanding level of service.
We are a local Irish business with ambitious growth plans into the future and are looking for smart, hardworking, and conscientious people to join our team. Our customer reviews and video testimonials reflect our commitment to our customers and the level of service we aim to provide everyone.
Role Description
We are looking for a friendly Front of House Customer Service Specialist to join our busy hearing care clinic in Portlaoise. It is a part-time permanent, job-share position.
Key Responsibilities
Greet customers warmly and provide exceptional Front of House service
Manage appointments, respond to customer queries, and handle basic administration
Assist with product information, aftercare and basic hearing aid support
Promote products and accessories to customers
Maintain clinic presentation and manage stock
Support promotional activities, community events and marketing initiatives
Work closely with the Business Development Manager on local outreach
Requirements
Full, clean driving license
Previous experience in retail or customer service
Strong communication, organisational and computer skills
Flexible availability for additional hours, including weekends
Professional, approachable and customer-focused attitude
Benefits
Friendly and supportive working environment
Opportunity to gain experience in retail and healthcare
Flexibility in working hours
Competitive Salary
Bonus scheme
Send your CV to katiethompson@blackberryhearing.com
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