Operations Manager – Land Operations
Role Overview
As Operations Manager, you will play a pivotal role in ensuring the safe and efficient running of Dublin Port’s land operations. Working as part of a leadership team, you will oversee 24/7 operational safety across several hundred acres, managing staff, contractors, and critical infrastructure. This role combines strategic oversight with hands‑on leadership, requiring a strong background in port operations, security, or large‑scale logistics.
Key Responsibilities:
Leadership
* Lead by example, managing contracted security, and operational staff.
* Report and escalate incidents impacting operations.
* Represent Operations at key committees (Emergency Management, Health & Safety, etc.).
* Conduct regular inspections of staff, equipment, and facilities.
* Contribute to annual security budget planning.
Security & Compliance
* Ensure compliance with ISPS Code and EU Directive 2005/65/EC.
* Investigate, document, and report security incidents.
* Manage contracted security staff against SLA/KPI standards.
Systems & Technology
* Oversee critical systems including CCTV, ANPR, fire/intruder alarms, and access control.
* Manage digital applications (induction, incident reporting).
* Supervise vehicle scanning, OCR, gantry messaging, and IT pass solutions.
EHS & Dangerous Goods
* Implement and monitor EHS policies, risk assessments, and safety initiatives.
* Ensure staff compliance with SOPs, PPE, and safety standards.
* Administer compliance with Dangerous Goods Bye‑laws.
Operations Management
* Manage Temporary Traffic Management applications.
* Support adverse weather response plans.
* Oversee visits, cruise operations, and cargo storage.
Stakeholder Engagement
* Build strong relationships with operators, agencies, and customers.
* Actively participate in liaison groups and committees.
Contract & Training Management
* Manage security contracts, KPIs, and SLA reviews.
* Ensure staff training is up to date and compliant.
Key Competencies
* Core: Integrity, Communication, Decision‑making, Problem‑solving
* Leadership: Self‑leadership, Strategic Planning, Leading others
* Technical: Risk Management, Safety/Health/Environment, Partner Relationships
* Behavioural: Critical Thinking, Influencing, Organisation, Flexibility
Qualifications & Experience
Essential:
* Licensed Security Officer (or equivalent background in Army, Police, Navy, aviation, or marine policing).
* Alternatively, experience in high‑volume supply chain/logistics with dangerous goods across land, sea, or air.
* Full Irish Driver’s Licence.
* Strong English proficiency and report writing skills.
* Proficiency in Microsoft Office.
* Experience in Occupational Health & Safety / Risk Management (e.g., OSHAS 18001).
* Experience with CCTV, ANPR, alarms, and access control systems.
Desirable:
* First Aid certification (First Aid Responder, Cardiac First Responder).
* CPC Driver Licences.
* Supervisory or managerial experience in maritime, policing, military, security, or logistics.
* Environmental policy awareness (ISO 14001).
* Training qualifications (QQI Level 6 – Train the Trainer).
Additional Information
* The successful candidate will receive training appropriate to the role.
* Flexibility is essential: early/late shifts required, with one weekend in three on call.
* A competitive benefits package and clear career progression opportunities are offered.
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